1. How can Ipay for my purchases?

You can pay for your order online through our website using your PayPal. We are so sorry that we only accept PayPal now. But don’t worry, we will also be introducing additional payment methods in the near future.

Once you have signed up for your PayPal account, you can use our PayPal shortcut to accelerate your payment process.


  1. What happens if I hold a credit card that is not accepted by alldumbbell, how can I pay?

If you do not have a PayPal account, you can sign up for an account. If you have any further questions, please contact our Customer Service Team on email xxxxx. Our representatives will be happy to assist you to purchase goods using an alternative payment method.


  1. What if my payment keeps failing?

- There may be an issue with the funding source you’ve selected (insufficient balance or declined transaction). Contact your bank or card issuer for more information.

- Double check that the email address or phone number that you are sending money to is correct.

- The seller’s/recipient’s PayPal account is limited.

- You may need to confirm the email address associated with your PayPal account.


  1. Is the information I provide to alldumbbell during the purchase process secure?

All of the information that you send to us during the purchase process is encrypted to protect against automated access to our information and any user who attempts to view data will be presented with encrypted data that is beyond recognition.